Signify Health and Ciox Health Declares Strategic Partnership to Create First-of-its-Kind Unified Patient Record Incorporating Clinical and Social Insights from the Home and Community

The partnership makes a secured longitudinal patient record in which insight collected from nurses and physicians dispatched by Signify Health to the homes of high-risk patients and data captured by its social care coordination services is combined with clinical data from Ciox's unmatched network of health systems, providing access to actionable patient data.

FREMONT, CA: Signify Health, a leading provider of technology-enabled healthcare solutions designed to keep people healthy and happy at home, and Ciox Health, a leader in health information management, declared a strategic alliance to develop a master patient record for payers and risk-bearing health systems participating in value-based care models. The companies are each holding of New Mountain Capital.

The partnership makes a secured longitudinal patient record in which insight collected from nurses and physicians dispatched by Signify Health to the homes of high-risk patients and data captured by its social care coordination services is combined with clinical data from Ciox's unmatched network of health systems, providing access to actionable patient data. Ciox partners with 3 out of 5 hospitals and more than 16,000 outpatient clinics fulfilling more than 100M record requests annually, and Signify operates a national field-based network projected to conduct in-home visits and telehealth encounters with approximately 1.5M people in 2020, while also addressing social determinants with its network of more than 200 community-based social care organizations. The creation of this master record, which can be made accessible to health and payer system clients of both organizations, is expected to create the most comprehensive view of a patient available in health care while reducing data acquisition costs and improving data cycling as well as timing issues. This comprehensive profile can then be utilized to drive more targeted engagement of patients with holistic services, which Signify brings to bear across a variety of channels and settings: in-home diagnostic and evaluative services, telehealth assessments, social care coordination, documentation of gap closure, post-acute care management, and more.

"Comprehensive data is the tip of the spear when it comes to engaging patients effectively in their healthcare," stated Signify Health CEO Kyle Armbrester. "And patients should know that their plan and providers have a secure, reliable way to ensure teams of clinicians and other health care professionals can work together to help them enjoy more healthy, happy days at home."